At Charming Candle Creations, every order is prepared with love, care, and a little charm! π€ Our goal is to ensure your favorite scents and self-care goodies arrive safely at your doorstep.
Processing Time
Please allow 3β5 business days for your order to be processed and prepared for shipment. Processing times may vary during holidays, sales, product launches, or periods of high order volume.
Please note that processing time is separate from shipping time.
Shipping Time
Once your order has shipped, delivery typically takes 3β7 business days, depending on your location and the carrier. Delivery times are estimates and are not guaranteed.
Shipping Confirmation & Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information, when available, so you can follow your package along the way.
Shipping Fees
Shipping costs are calculated at checkout based on your order and delivery location. Any available shipping promotions or free-shipping offers will be displayed when applicable.
Incorrect Addresses
Please double-check your shipping address before completing your purchase. Charming Candle Creations is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
If you notice an error, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed.
Lost, Delayed, or Damaged Packages
Although we take care to package every order securely, shipping delays and unexpected issues may occur. If your package arrives damaged or appears to be lost, please contact us with your order number so we can help you determine the next steps.
Questions About Your Order?
Weβre happy to help! Please contact us through our websiteβs Customer Care page, and weβll do our best to assist you.
Thank you for shopping with Charming Candle Creations!
Your home, your comfort, your charm.
Every order is a little reminder that lifeβs sweetest moments deserve a little charm.